Aisha Kamara
Customer Service Team Leader (Duty Manager) @Paddy Power
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WORK HISTORY
Customer Service Team Leader (Duty Manager) @Paddy Power
London, GB
Responsible for solely opening and closing the shop whilst managing the business.• Train and supervise junior staff members.• Lead on financial duties, which include handling cash transfers, reconciling all monetary.transactions and data entry.• Deliver consultation to clients with diverse interests; provide accurate information on various products, services and run promotional campaigns in accordance with the company’s procedures.• Exert positive and a professional attitude, provide first class quality customer service in a busy environment whilst interacting with clients.
EDUCATION
The Manchester Metropolitan University
Postgraduate Degree, PGCE PRIMARY TEACHING With QTS
Buckinghamshire New University
Bachelor's degree, Journalism
The Manchester College
Communication and Media Studies, Film studies, Drama and theatre studies (A levels)
Buckinghamshire New University
Bachelor's degree, Journalism
ABOUT AISHA KAMARA
Self-motivated individual with versatile experience within media, customer service, education and administration sector. Target delivery focused, has ability to grasp new concepts with ease and work effectively within a team as well as individually. Seeking a role to expand existing skills and to further career development.
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