Miesha Haynes W.

Eligibility Specialist @Alabama Medicaid Agency

Selma, AL, US

Medicaid eligibility processing for Modified Adjusted Gross Income Families and Medicare Savings Programs for the Elderly and Disabled including but not limited to aiding applicants with applications, screening the application for existing coverage, auditing for completeness, accuracy and signature and offering assistance with completing voter registration forms if assistance was not previously offered by clerical staff.Facilitating subject matter expertise when vulnerabilities in the payment system or in program policy or rule are identified, and escalating the vulnerabilities to prevent future improper payments.Developing consistency in workplace and accelerating efficiency and productivity by entering application data into the Recipient Subsystem (Eligibility and Enrollment System) timely and completes budget accurately with less than a 3% error rate annually per worker caseload.Corresponding specific information to Medicaid, CHIP or Medicare Savings applicants or beneficiaries in person, by phone, fax or email or snail mail to facilitate with completion of applications, addresses questions about eligibility, get additional information or answers to unresolved issues, settling discrepancies in information and sourcing additional information.Analyze records, cases and situations and make timely, accurate decisions in providing expert consultation to clients via the client and provider toll-free lines, written correspondence and email.

The University of West Alabama

Masters of Business Administration

Troy University

Bachelor of Applied Science (B.A.Sc.)

Wallace Community College Selma

Associate of Science - AS

DataCamp

Data Analyst