Marvel Shoen

Technical Communications Manager, Physical Security @Securitas UK

Redmond, WA, US

I currently manage a team of six technical writers who support content development and communications for a fast-moving client organization responsible for the physical security that protects the cloud. In addition to documenting standard operating procedures and job aids for the organization, my team maintains the group brand, creates and distributes communications. As a team manager, I regularly collaborate with internal and external stakeholders and frequently manage multiple projects with overlapping delivery schedules.

Glendale College

Associate in Science, Criminal Justice

Abram Friedman Occupational Center

Certificate of Completion, Sign Language Interpreter