Mikhail Shlyuger

About Mikhail Shlyuger

Experienced and dedicated Project Manager with PMP Certification. I have spent the last 6+ years working in the Healthcare field leading and executing Epic projects throughout the Mount Sinai Healthcare system while doing my part to stay on time and under budget. My background is in the Communications field with 10+ years of experience in corporate environments. including an independent role overseeing Market Expansion in NYC, the Northeast, and Midwest. I have extensive experience of successfully working on large scale projects across multiple teams with a diverse list of stakeholders. Equally comfortable in both IT and Operational settings, I\'m adept at bridging the two worlds and keeping them in synch. Excellent and dependable team player with exceptional interpersonal and communication skills. Experiences in filling leadership or supporting roles in an attempt to increase the efficiency of day to day tasks.

Experience

1. Project Manager

   Mount Sinai Health System

   Jun 2021 — Present · NY, US

   Developed and executed detailed Technical Cutover Plans for system upgrades, ensuring business continuity for critical enterprise technology systems. Managed cross-functional delivery and integration across over a dozen internal teams and 36+ external technology vendors.• Lead high profile Rev Cycle and Clinical workgroups with diverse Operational, IT, Financial, and Vendor Stakeholders with a focus on system and process standardizations within each project.• Performed interface testing and validation by scheduling and coordinating activity between 36+ separate vendors and the integration team.• Tailored individualized archival efforts across dozens of applications slated for decommissioning to ensure critical patient data was preserved according to industry standards. • Regularly reported out to Senior Leadership and maintaining critical path for the duration of each project.

Education

• University at Albany

  Bachelor of Arts (B.A.), English

  2003 — 2007

Skills

• Troubleshooting
• Account Management
• Time Management
• Quality Assurance
• Customer Retention
• Customer Service
• Crm
• Employee Training
• Project Management
• Direct Sales
• Invoicing
• Salesforce.com
• Access
• Management
• Team Building
• Broadband
• Wireless
• Blogging
• Accounting
• Telephony
• Research
• Sales
• Technical Support
• Marketing
• Creative Writing
• Customer Experience
• Contract Negotiation
• Solution Selling
• Customer Satisfaction
• Training
• Managed Services
• Call Centers
• Writing
• Project Control
• Outlook
• Voip
• Leadership
• Call Center
• Inter-Departmental Coordination
• Telecommunications