Maria Shkolnikov
Mentor @Quay Acceleration
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WORK HISTORY
Mentor @Quay Acceleration
SKILLS
ABOUT MARIA SHKOLNIKOV
With 15+ years of experience in business transformation, design thinking, and strategy development, I am a Director, Digital Innovation & Transformation at ServiceNow, the leading digital workflow company. I lead transformational initiatives for the Customer Success Group, which comprises of Sales, Channel, Customer Success, Professional and Educational Services, to accelerate growth, improve user experience, and drive better decision-making ability along the Lead to Cash journey.I have a passion for bringing together diverse, cross-functional teams to design scalable solutions that solve complex problems. I constantly explore new ways to streamline processes, drive productivity, and enhance experiences. I am recognized by leadership and peers for my collaborative approach and my ability to motivate teams to engage, create, and deliver value that is recognized by customers and internal organizations. I also mentor students and professionals as an Advisory Council Member at California State University - East Bay, where I share my insights and best practices on digital innovation and transformation.
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