Michael Serrone

IT Support Technician

Role
IT Support Technician at Log N Pacific
Location
Orlando, FL, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Michael Serrone

Motivated and results-driven sales professional with a proven track record of exceeding targets and driving revenue growth. Passionate about building strong customer relationships, identifying opportunities, and delivering exceptional sales outcomes. Skilled in consultative selling, negotiation, and relationship management. Committed to driving business success through strategic prospecting, effective communication, and delivering tailored solutions.

Experience

  1. IT Support Technician

    Log N Pacific

    Mar 2024 — Present

    Provisioned and troubleshoot Azure Virtual Machines (VMs), VNets, and Network SecurityGroups (firewalls)-Provided support for the setup, configuration, and troubleshooting of the osTicket ticketingsystem/platform-Administered Active Directory basics, including user creation, role assignment, andsecurity group management

Education

  • Valencia College

    Technical Certificate

    2022 — 2022

  • Valencia College

    Technical Certification

    2022 — 2022

  • Dr. Phillips High School

    High School Diploma

    2014 — 2018

  • Valencia College

    Technical Certification

    2018 — 2018

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Michael Serrone — IT Support Technician at Log N Pacific in Orlando, FL, US | Unifers