Michael Broughton

GRC + CSM

Role
Customer Success Senior Manager at MetricStream
Location
Raleigh, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Michael Broughton

Governance, Risk & Compliance leader with proven success aligning regulatory frameworks…

Experience

  1. Customer Success Senior Manager

    MetricStream

    Sep 2025 — Present · US

Education

  • University of North Carolina Wilmington

    B.A., Political Science, International Relations

    2002 — 2006

Skills

  • Client Services
  • Net Promoter Score
  • Financial Services
  • Finance
  • Sales Process
  • Web Applications
  • Long Term Relationship Building
  • Credit Analysis
  • Operational Risk Management
  • Citrix Sharefile
  • Leadership
  • World History
  • Training
  • Customer Satisfaction
  • Customer Support
  • Saas
  • Retail Banking
  • Mortgage Lending
  • Cloud Storage
  • Real Estate Lending
  • Banking
  • Storage Virtualization
  • Superior Client Service
  • Software Troubleshooting
  • Enterprise Mobility
  • Cloud Computing
  • Salesforce.com
  • Management
  • Account Management
  • Mobile Device Management
  • Microsoft Office
  • Sales
  • Remote User Support
  • Relationship Management
  • Customer Service
  • Loans
  • Enterprise Software

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Michael Broughton — Customer Success Senior Manager at MetricStream in Raleigh, NC, US | Unifers