Matthew Sanstra

About Matthew Sanstra

I approach life with a positive, solution-oriented mindset, leveraging strong self-awareness, self-management, and relationship-building skills to foster open communication and drive collaboration. By simplifying complex challenges, I empower teams to achieve strategic goals and deliver impactful results.With over 22 years in technology, I have played a pivotal role in supporting sales and operational activities across multiple departments. My ability to cultivate strong relationships and prioritize customer experience ensures seamless project execution and operational success. In my current role, I have successfully launched innovative tools, refined operational standards, and improved efficiencies, providing essential support to Construction, Sales, Field Technicians, and Commercial Business teams in delivering high-quality technology projects.Beyond my professional contributions, I have been an active Board Member of the SCTE Sooner State Chapter since 2012, continuously advocating for industry growth and technological advancement.

Experience

1. Senior Manager of Product Management (Gis Systems)

   Cox Communications

   Mar 2024 — Present

   Lead cross-functional teams to develop and launch innovative products- Conduct market research to identify customer needs and opportunities- Define product vision, strategy, and roadmap- Collaborate with stakeholders to ensure alignment and successful product delivery- Analyze product performance and iterate based on user feedback

Education

• The University of Tulsa

  Master of Energy Business, Energy Management and Systems Technology/Technician

• Tulsa Community College

  Associate of Science (A.S.) in Business Administration, AS General Business - Pre-Law

  2009 — 2015

• Tulsa Technology Center-Riverside Campus

  Certificate, Cisco Networking

  2001 — 2002

• Oklahoma State University

  Bachelor of Business Administration - BBA, Bachelor's of Science in Business Administration

  2015 — 2018

• The University of Tulsa: Collins College of Business

  Master of Energy Business, Energy Business

  2020

Skills

• Software Installation
• Troubleshooting
• Voice Over Ip (Voip)
• Telecommunications
• Voip
• Customer Service
• Broadband
• Program Management
• Cross Functional Relationship Building
• Wireless Technologies
• Cross-Functional Team Leadership
• Laptops
• Routing
• Hfc
• Quality Assurance
• Time Management
• Networking
• Cross-Functional Communication
• Software Documentation
• Team Leadership
• Vod
• Training
• Customer Satisfaction
• Team Building
• Process Improvement
• Transmission
• Docsis
• Broadcast
• Ip
• Network Engineering
• Internet Protocol (Ip)
• Wireless
• Telephony
• Technical Support