Michael Sachpazis
Technical Business Analyst Product & Operational Systems @Pearson
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WORK HISTORY
Technical Business Analyst Product & Operational Systems @Pearson
London, GB
Driving improvements in operational performance across Pearson’s global ELL product ecosystem by redesigning workflows, implementing automation and strengthening operational governance.Working across product, operations and technology teams to diagnose structural inefficiencies and implement scalable process and system improvements that increase delivery reliability and reduce manual operational workload.Key contributions Designed improved workflows supporting global product, publishing and operational teams across multiple platforms Led automation initiatives removing manual processing and improving operational throughput Developed AI-enabled tooling to accelerate curriculum and product analysis for leadership decision-making Introduced operational governance frameworks improving delivery quality and eliminating escalation issues Led cross-functional collaboration across product, operations and technology teams to implement process and system improvements across the product lifecycle.
EDUCATION
University of Lancashire
Master, Graphic Design
AAS College
BA in Graphic Design, Graphic Design
SKILLS
ABOUT MICHAEL SACHPAZIS
I help organisations improve how they operate by redesigning processes, automating workflows, and implementing scalable operating models. Over the past decade, within a FTSE-listed global environment, I have worked at the intersection of product, operations and technology, strengthening governance, embedding AI-enabled automation, and improving delivery predictability across complex international product and operational ecosystems. My focus is identifying structural inefficiencies and turning operational ambiguity into clear, executable systems of work. I partner with product leaders, operational teams and technology specialists to design processes and tools that increase throughput, improve decision visibility and reduce operational risk. I am particularly interested in roles focused on operational transformation, product operations, and automation-enabled organisational improvement.
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