Mohit Singh

About Mohit Singh

I bring extensive experience in business operations, specializing in strategic planning and operational control within the Payments Global Services Unit. My work has directly contributed to enhanced efficiency, financial oversight, and overall performance improvement.In my current role, I manage core business operations including project setup, invoicing, revenue forecasting, timesheet tracking, and resource management. I’ve led enhancements to business applications and processes, introduced new operational tools, and regularly produce insightful weekly and monthly progress reports. I also take pride in mentoring new team members and fostering collaboration across teams.With proven expertise in driving revenue growth and operational efficiency, I leverage tools like KANTATA (Kimble) PSA, OpenAir, NetSuite, Salesforce, Pearl, Concur, Coupa, and the Microsoft Office suite to deliver results through process optimization and strategic execution.Some key contributions include:•Process Optimization: Led the transition of the Central Ops Team from a group mailbox system to the ServiceNow ticket portal, which went live in June 2022. This organizational shift significantly improved request tracking, team collaboration, and reduced turnaround time.•Cost Rate Updates (FY23 & FY25): Played a crucial role in the annual cost rate update process. My attention to detail and strong analytical skills ensured accuracy in financial planning and forecasting.Passionate about mentoring, cross-functional collaboration, and delivering measurable business impact. Always open to connecting and exchanging ideas!

Experience

1. Business Performance & Insight Specialist

   Finastra

   Oct 2025 — Present · Bengaluru, IN

   Accountable for revenue forecasting and consistently meeting monthly revenue targets.• Acted as the primary contact for tool-related queries (Concur, Kantata, NetSuite, Pearl, Salesforce), providing expert support and issue resolution.• Developed and analyzed sales pipeline reports to ensure business targets were met and risks were managed.• Ensured 100% timesheet compliance for 21 consecutive months, enabling accurate billing and resource allocation.• Delivered monthly reports on timesheet compliance, resource utilisation, and revenue performance to senior management.• Managed exception approvals and maintained centralised audit records via SharePoint.• Provided strategic financial insights to delivery leaders, influencing planning, pricing, and risk management across project portfolios.• Produced accurate and timely MIS reports on financials, operations, and compliance for executive leadership.• Collaborated cross-functionally with Finance, Accounting, Revenue, IT, and Risk teams to ensure seamless, end-to-end process management for all professional services, from initiation through revenue recognition.• Conducted cost-control audits on internal projects to manage spend and mitigate financial risk.• Led process improvement initiatives, documented workflows, and conducted training sessions for stakeholders.• Monitored project health and ensured compliance for concession and PHI projects.• Reviewed and approved new projects in Kantata, ensuring alignment with operational standards.

Education

• St Joseph's College of Commerce (Autonomous)

  Bachelor of Commerce, Business/Commerce

  2017 — 2020