Mrunali Damedhar
Consultant - Infrastructure Management - Cyber Security
- Role
- Consultant at Infosys
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mrunali Damedhar
Experience in handling Project Management for Partner(Multi-Enterprise Services), Outsourcing Projects Deal, Network project deal, individual customer project with proven track record in establish report, trust and confidence of customer. Co-ordination between Customer and Backend/Internal Team (GAM, BOP, NOC, SOC team, WTD,IPP,CMIP, M&L, Sales Support, OET, GDMS) for Service delivery for services like MPLS, ILL, IPL, GDE, NDE, DIA, IZO etc. Planning and controlling project activities to ensure the timely deliveries of projects and service provisioning as per the customer requirements within committed SLA by coordination with various cross-functional entities and to maintain the customer satisfactory (CSAT) level. Working experience with APAC, Europe and US region international Voice and Data customer regarding RFP, Onboarding, Service Delivery and Business related issue including new interconnections, Fault SLA, Network Performance and optimization. Project Planning Tools : Metasolve, Viznet, Tiger, SFDC, DMS, POSISC, SAP, CER. CISCO Portal, Axis Portal.
Experience
Consultant
Jul 2024 — Present · IN
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