Mrunal Dhumne
Senior Process Manager at eClerx | MBA-PGP from IIMK | Summer Intern in American Express | Campus finalist in Accenture B-School Strategy Challenge and Salesforce
- Role
- Senior Process Manager at eClerx
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Mrunal Dhumne
Mrunal is a problem-solving enthusiast who enjoys uncovering insights from complex data and translating real-world challenges into structured, actionable solutions. With experience in product management, she currently works as a Senior Process Manager at eClerx after completing her MBA from IIM Kozhikode. She brings a strong foundation in analytics, cross-functional leadership, and strategic thinking, paired with a deep willingness to learn and grow. Curious by nature, she thrives in dynamic environments and enjoys exploring new skills in her free time.
Experience
Senior Process Manager
May 2024 — Present · Navi Mumbai, IN
Led the development and evolution of a client-facing tool for the financial and banking sector, focusing on usability, performance, and business alignment- Collaborated with cross-functional teams including developers, designers, and QA to deliver product features using agile methodology- Defined and refined product requirements by working closely with stakeholders and understanding complex financial message formats like OTC and SWIFT- Translated business requirements into functional specifications, including formats such as JSON and FpML, to support efficient trade analysis- Partnered with senior leadership to demonstrate the tool to key clients, contributing to strategic growth discussions and product positioning- Designed user workflows and implemented process automation to improve efficiency and reduce operational bottlenecks- Conducted root cause analysis of system issues, driving improvements in stability and overall user experience- Continuously gathered feedback to inform product enhancements, ensuring the tool evolved in line with client expectations and market trends.
Education
Yeshwantrao Chavan College of Engineering Nagpur
Bachelor of Technology - BTech, Computer Software Engineering
2017 — 2021
Indian Institute of Management, Kozhikode
MBA , Business Administration and Management, General
HHL Leipzig Graduate School of Management
MBA
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