Mrunal Shetty
Homecare Strategy & Ops | Director\'s Office @ Mediversal | IIT Jodhpur
- Role
- Senior Manager - Director\'s Office at Mediversal Healthcare
- Location
- Patna, BR, IN
- LinkedIn followers
- 500 followers
About Mrunal Shetty
I work at the intersection of healthcare strategy, operations, growth, and execution…
Experience
Senior Manager - Director\'s Office
Oct 2023 — Present · Patna, IN
I currently lead the Homecare & Online Operations SBU, and oversee the new unit - Mediversal Health Studio, an OPD & wellness center. During the last 1.5 years at Mediversal- Led end-to-end operations for Homecare, Online Pharmacy, and OPD/Wellness units, driving service delivery excellence- Drove newer service offerings (ICU Nursing, teleconsults, physiotherapy at home services), doubling recurring revenue within a year for the Homecare unit- Strengthened cross-functional collaboration between internal teams, vendors, and executive leadership to meet KPIs and SLAs- Focused on improving patient experience, satisfaction, and retention through enhanced service touchpoints and post-care follow-up- Reached over patients through our app & homecare services.Currently working on newer initiatives and expansion of existing services outside Patna.
Education
School of Management and Entrepreneurship, IIT Jodhpur
Master of Business Administration - MBA
2020 — 2022
Vellore Institute of Technology
Bachelor of Technology, Mechanical Engineering
2016 — 2020
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