Mrunal Rasane

Physiotherapy Assistant and Front Desk Administrator @Flexwell Physiotherapy

Hamilton, ON, CA

Assisted the physiotherapist during treatment sessions by guiding patients through mobility exercises and therapeutic routines as prescribed, in full compliance with Canadian standards.•Helped implement gait training, balance exercises, strengthening routines, and fall prevention techniques under PT direction to enhance patient mobility and confidence.• Administered therapeutic modalities such as TENS, IFC, ice/heat therapy, and hydrotherapy strictly under PT supervision; sanitized equipment and reported any issues or safety concerns.•Collected and documented patient data to support physiotherapist-led assessments and reassessments.•Managed front desk responsibilities, including scheduling appointments via Jane software, maintaining Electronic Health Records (EHR), handling phone and email communication, and coordinating daily clinic flow.•Managed insurance billing through TELUS Health, Sun Life, Provider Connect, and Blue Cross; well-versed in MVA and WSIB billing procedures, including EHC record billing.•Contributed to the clinic’s Instagram page by creating engaging health-related posts and videos to promote patient education and clinic visibility.•Maintained a clean, safe, and welcoming environment while providing compassionate and efficient customer service.

Mohawk College

Post graduation, Digital Health

Niagara College

Post graduation in Exercise science for health and promotion, Kinesiology and Exercise Science

Dr. D. Y. Patil Vidyapeeth

Bachelor's degree, Physiotherapy