Mrunal Burde
Office 365 | Exchange Online | Teams | OneDrive | SharePoint
- Role
- O365 Admin Exchange Online Administrator at Wipro
- Location
- Navi Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
O365 Admin Exchange Online Administrator
Feb 2022 — Present · Navi Mumbai, IN
Office 365 Administration: Managed Office 365 services (Exchange Online, Teams, SharePoint, OneDrive) and performed user account, mailbox, and license management for large-scale environments (SBI GITC with 300k+ users and HDFC Bank).2. Troubleshooting & Support: Resolved email delivery, file sharing, and access issues, using ServiceNow for incident management and ensuring minimal downtime and improved user experience.3. Automation & Reporting: Developed PowerShell scripts to automate administrative tasks, generated reports on mail flow and license usage, and tracked Office 365 issues to optimize efficiency.4. Collaboration & Training: Conducted training for end-users, created documentation (SOPs), and worked cross-functionally to integrate Office 365 with other systems, ensuring alignment with business and IT goals.
Education
MIT Arts, Commerce & Science College ( MITACSC )
Bachelor's degree
2018 — 2021
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