Mrudula Rao K
Billing Analyst at Arctic Wolf | Ex-VMware | SaaS Operations | Billing dispute management | O2C | Q2C | Credits and re-bill | Escalation Management | Refunds/RMA | Salesforce|NetSuite|Oracle
- Role
- Billing Analyst at Arctic Wolf
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mrudula Rao K
Order Management Analyst with a distinct track record in order management, ensuring optimal end-to-end order processing and heightened customer and distributor satisfaction with 6 years of experience.My experience at VMware has equipped me with the expertise to ensure accuracy and timely delivery. I take pride in achieving a 98% order accuracy rate, managing high-priority orders and high deal ELA\'s. I am adept at Oracle, Salesforce and emerging technologies which aid in streamlining processes, reducing discrepancies and enhancing customer relationship.
Experience
Billing Analyst
Apr 2025 — Present · Bangalore Urban, IN
Education
ASC Degree College
Bachelor of Commerce - BCom
2014 — 2017
BMS College of Commerce & Mangement
Master of Business Administration - MBA
2020 — 2022
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