Raquel B.
Customer Service Leader | Expert in Client Relationship Management, Learning & Development, HR Support & Data Analytics | 10+ Years of Driving Exceptional Client Experiences Through Insight and Service Excellence
- Role
- Medical Records Clerk Ii at Nebraska Methodist Health System
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Raquel B.
I love to dig into customer problems and solve them with modern technology. To accomplish…
Experience
Medical Records Clerk Ii
Nebraska Methodist Health System
Feb 2024 — Present · Omaha, NE, US
Electronically assembles and properly indexes patient health information including medical history, exam results, test results/reports, lab tests, treatment plans, transcription, releases, and other information related to patient care and treatment. Properly decodes medical reports to facilitate accurate filing and completeness of Electronic Medical Records. Processes requests for release of medical records, including subpoenas, ensuring appropriate authorizations are on file and legal guidelines for releasing records are followed.Highlights: Responds to tasked requests for files/documents and forwards to providers as needed. Follows policies and procedures for storing and retrieving protected health information. Coordinates insurance company chart reviews and prepares documentation for onsite reviewers. Opens physician mail daily and distributes according to defined procedures.
Education
University of Phoenix
Bachelor’s Degree, Correctional Support Services; Certificate in People Management & Leadership
2015 — 2017
University of Phoenix
Associate’s Degree, Psychology
2012 — 2015
University of Phoenix
Masters Degree, Science/Administration of Justice & Security | Certification in Human Resources
2018 — 2020
Berkeley High School
High School Diploma
2006 — 2008
Hercules High School
High School Diploma
2008 — 2009
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