Shankar Nair
Api Engineering Global Mulesoft Integrations @Hertz
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WORK HISTORY
Api Engineering Global Mulesoft Integrations @Hertz
Estero, FL, US
Integrations group leader running Hertz’s global MuleSoft Integrations program.* Driving digital transformation via multi-cloud, MuleSoft solutions for Hertz’s revenue-generating, flagship Reservations & Rental platform. This global initiative required fulfilling API integration needs of 14 different enterprise product & IT groups: Digital, Mobile, CRM, Loyalty Program, Reservations, Rental, Payments, Fleet, Finance etc.* Technology evangelist for the Hertz Exchange (an API marketplace delivery management & monetizing strategy) leveraging MuleSoft’s Community Manager platform & Service Mesh architecture. Presented the API Exchange strategy at our Latin & Central American Franchisees & Partners conference.* Created strategic vision, charter, org structure, diagnostic systems & best practices for a brand-new, 83-person team focused on engineering & operational excellence while executing on the MuleSoft API strategy. Established a lean, scaled-Agile culture replacing a Factory delivery model. Operationalized an automated CI/CD DevOps model. Designed JIRA advanced roadmaps workflows for task tracking.* Drove complex multi-matrixed, API strategy roadmaps to completion. Liaised with product owners, C-suite & executive leadership.* Vendor Management: Managed procurements, SoWs, POs, invoices & daily working relationships. Controlled resource levels, associated costs & production support SLAs.* Cloud Management: Closely controlled infrastructure costs for MuleSoft platform incl. licenses, migrations & extensions. Simplified architectures for optimized service levels yielding significant annual ($1 million) cost savings in 2021. Modernized MuleSoft platform & 200+ APIs. Retired legacy systems.* Unique organizational leadership experience: Led technology engineering & operations groups through corporate events (bankruptcy, emergence & pandemic) keeping services operational with reduced staff (8 from 70+).
EDUCATION
Pune University
Bachelor of Engineering - BE, Computer Engineering
ABOUT SHANKAR NAIR
Forward-looking technology organization leader with 8 years’ leadership experience of diverse technology transformations aligning best solutions with global budgets and technology & operational teams.* Seasoned solutions architect with 15+ years’ experience in delivering complex initiatives on global enterprise product-portfolios and SaaS roadmaps.* Delivered digital & cloud solutions that enhance business functions in CRM, payments, fleet, MDM, finance, marketing, operations, and product profitability.* C-Suite technology liaison who quantifies and delivers the value of solving complex business problems using technology.* Unique experience in leading technology back-office groups through bankruptcy, emergence and pandemic situations keeping all services operational.* Trusted advisor with experience in consulting, technology architecture and delivery across multiple industries.* Effective communicator with persuasive and engaging presentation style.
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