Keara C.
Client Services Analyst at JPMorgan Chase & Co.
- Role
- Client Services Analyst at JPMorganChase
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Keara C.
Experienced Account Specialist with a demonstrated history of working in the financial services industry. Skilled in Bank Reconciliation, Customer Service, Training, Missions, and Preparation. Strong support professional with a Bachelor\'s degree focused in Business Administration and Management, General from Southern New Hampshire University.
Experience
Client Services Analyst
Jul 2021 — Present · Indianapolis, IN, US
Partner with a Client Service Associate or Client Service Senior Associate to understand client issues, be responsible for providing timely follow-up to clients, and be accountable for client satisfaction through the ownership of the problem. Resolve issues by identifying underlying or hidden problems and patterns Build knowledge of commercial treasury management products and services. Serve as a liaison between the Relationship team, Operations, Treasury Management Sales. Prioritize daily workload to maximize productivity by utilizing time management and organizational skills. Follow all established policies, procedures and practices Project a confident and professional presence to our clients, other bank departments and the community Desire to exceed client expectations Work independently with supervision and escalate complex issues as necessary to resolve customer requests in a timely manner
Education
Brandman University
Master's degree
2022 — 2024
Southern New Hampshire University
Associate of Arts - AA
2015 — 2017
Southern New Hampshire University
Bachelor's degree
2017 — 2021
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