Paul Johnston

About Paul Johnston

Transformational business leader with 20+ years of experience in financial services, fintech, and technology‑enabled consulting. Proven success leading large‑scale digital transformations, optimizing operations, and improving profitability across global organizations. Deep expertise in P&L oversight, process improvement, and strategic execution. Known for aligning technology, people, and process to deliver scalable, data‑driven outcomes. Notable achievements include a 25% operational cost reduction through lean process redesign, 98% improvement in system quality, and successful leadership of multi‑million‑dollar transformation programs.

Experience

1. Executive Business Consultant

   My Corporate Ally

   Feb 2025 — Present

   Executive‑level consultant advising Financial Services clients on growth, delivery models, and operational performance.• Partner to client C‑suite leaders, providing guidance on long‑term strategy, platform modernization, and competitive positioning.• Lead cross‑functional engagements across business analysis, product, and engineering teams to deliver requirements, designs, and operational blueprints.• Assess platform capabilities, define functional and technical design approaches, and advise on testing frameworks and delivery methodology.• Guide clients on industry benchmarks, automation opportunities, process consolidation, and technical‑debt reduction to drive efficiency and speed.• Oversee buy‑vs‑build recommendations and support clients through solution selection, roadmap development, and implementation planning.My Corporate Ally is a premier financial solutions firm specializing in retirement. We help global retirement industry organizations confidently solve complex problems. Our team provides expert perspectives, delivers actionable strategies, and offers tailored solutions for companies that service or deliver on the financial services needs of customers worldwide. Our keen insights and deep industry experience are applied to unlock client potential and achieve exponential improvements in performance. Time is spent on discovering solutions, not on learning market fundamentals. My Corporate Ally will identify gaps and show retirement organizations how to solve for the future, with execution always at the forefront. The approach is simple: always create sustainable strategies for long-term growth through executive-to-executive partnerships and collaboration. We are your allies in the retirement space. Follow our LinkedIn Page and Visit our Site at

Education

• Framingham State University

  BA, Business

Skills

• Value Stream Mapping
• Process Improvement
• Claims Management
• Management
• Change Requests
• Business Planning
• Operations Management
• Call Centers
• Software as a Service (Saas)
• Matrix Management
• Change Management
• Employee Benefits
• Capacity Planning
• Retirement
• Agile & Waterfall Methodologies
• Business Analysis
• Analysis
• Strategic Planning
• Visio
• Statements of Work (Sow)
• Financial Analysis
• Microsoft Excel
• Rfp
• Cross-Functional Team Leadership
• Business Process Outsourcing (Bpo)
• Insurance
• Sdlc
• Black Belt
• Descriptive Analysis
• Data Analysis
• Retirement Planning
• Business Strategy
• Six Sigma
• Organizational Development
• 401k
• Defined Benefit
• Entp
• Incident Management
• Project Implementation
• Software Project Management