Michael Norris

About Michael Norris

I’m wrapping up my final year in school and transitioning into a field that feels like a…

Experience

1. Utility Locate Technician Level 3

   USIC

   Jan 2025 — Present · Raleigh-Durham-Chapel Hill, NC, US

   As a Utility Locate Technician Level 3, I’m responsible for ensuring underground utilities are accurately identified and marked before construction or excavation begins — a role that demands precision, planning, and communication across multiple stakeholders.Key Highlights:Manage multiple work orders daily, prioritizing tasks under tight deadlines to meet project timelines and safety regulations.Coordinate with contractors, project managers, and local authorities to ensure site readiness and prevent costly delays or damages.Interpret technical maps, GIS data, and schematics to locate and document utilities with accuracy and attention to detail.Mentor new technicians on field procedures and safety best practices, contributing to team efficiency and quality assurance.Consistently meet performance benchmarks for accuracy, responsiveness, and documentation compliance.

Education

• University of North Carolina at Pembroke

  Bachelor of Science - BS, Business Administration and Management, Entrepreneurship

  2021

• Berkeley College

  Bachelor's degree, Entrepreneurial and Small Business Operations

  2015 — 2016

Skills

• Hospitality
• Yield Management
• Hotels
• Food
• Restaurants
• Event Management
• Meeting Planning
• Bartending
• Leisure Travel
• Wine
• Banquets
• Food & Beverage
• Customer Service
• Parties
• Concierge Services
• Guest Service Management
• Event Planning
• Food Service
• Hotel Management
• Micros
• Tourism
• Incentives
• Wine Tasting
• Culinary Skills
• Cooking
• Hospitality Industry
• Hospitality Management
• Food Safety
• Fine Dining
• Menu Development
• Leisure
• Catering
• Pos
• Corporate Events
• Resorts
• Hiring
• Property Management Systems
• Employee Training