Andrew McCaulay
Sales & Customer Success Professional @Fenplast
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WORK HISTORY
Sales & Customer Success Professional @Fenplast
Ottawa, ON, CA
We Design, Manufacture and Market high quality Windows and Doors. Clients have the opportunity to see our showroom, Video consultation or set up a house visit with our sales professionals. We specialise in customer service and delivery, from the production to the final installation of the product.
EDUCATION
Athabasca University
Business Marketing
Brandon University
Bachelor's degree, Selling Skills and Sales Operations
Mayville State University
General Studies
ABOUT ANDREW MCCAULAY
I am a dynamic Sales & Customer Success Leader with 10+ years of experience helping companies build loyal client bases, expand revenue, and scale online/offline communities. My expertise lies in developing strong customer relationships, championing user voices, and transforming challenges into opportunities that drive retention and growth.Across industries—ranging from SaaS to finance, transportation, and manufacturing—I’ve coached and led sales teams, launched customer success processes, and consistently exceeded targets in competitive markets.Known for being an out-of-the-box thinker, I specialize in: • Customer retention & stakeholder engagement • Sales coaching & team development • Scalable customer success processes • Revenue growth through consultative sellingMy mission: to deliver customer experiences that fuel company growth and make clients feel valued. Let’s connect if you’re looking for someone who blends strategy, execution, and a genuine passion for client success.
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