Matthew Miller
Service Delivery Manager @Flexhuis
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WORK HISTORY
Service Delivery Manager @Flexhuis
Birmingham, GB
Delivering consultative recruitment solutions to key client accounts. Supporting the Head of Client Engagement across multiple recruitment activities, from vacancy briefing through to candidate onboarding. Building strong stakeholder relationships, delivering recruitment strategy, and driving candidate engagement across a broad range of professional roles.Supporting briefing calls, managing live roles, and attending client update meetingsDirect sourcing through headhunting, social media, LinkedIn, database search, and internal Global Delivery CentresManaging vendor relationships and collaborating with 3rd party agenciesChasing feedback, progressing interviews, coordinating offers and onboardingSupporting IR35 assessments and ensuring compliance with client policiesProviding insights into recruitment performance, market conditions and trendsTracking contractor activity: finishers, extensions, and early terminationsContributing to business development planning and stakeholder mappingSupporting external events and growing candidate/stakeholder networksBuilding subject matter expertise in relevant technologies and market specialismsTech: Bullhorn CRM / LinkedIn Recruiter / SourceBreaker / Ploy / Oracle Fusion / Microsoft Excel / Microsoft Word / Microsoft PowerPoint / Microsoft Teams / ChatGPT / Microsoft CoPilot
EDUCATION
Harvey Nash
Apprenticeship Programme, Recruitment
Buckinghamshire New University
Bachelor of Arts - BA, Graphic Design and Advertising
School Of Code
16 Week Bootcamp, Full Stack
Total Barber London
NVQ Diploma in Barbering, Barbering/Barber
UCL
Postgraduate Degree, Secondary Education and Teaching
ABOUT MATTHEW MILLER
Service Delivery Manager who approaches work with a positive, professional and detail…
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