Marc Rowley

Chief Executive Officer @Hit Leadership

Leicester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2022 — Present

Chief Executive Officer @Hit Leadership

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GB

With over 30 years of frontline experience in leading IT departments and 26 years dedicated to the professional development of IT leaders, I specialise in transforming IT management practices. My approach significantly enhances employee retention and satisfaction by imparting proven strategies, mentoring IT professionals, and fostering IT leadership qualities essential for today’s technological landscape.Key ResponsibilitiesIT Leadership DevelopmentI design and deliver dynamic training programs focusing on advanced leadership techniques, strategic planning, and effective communication within IT teams.Employee Retention StrategiesI implement innovative approaches that cultivate a workplace environment promoting employee loyalty, reducing turnover, and encouraging long-term career development.Satisfaction ImprovementI develop initiatives aimed at boosting team morale and satisfaction, ensuring IT professionals feel valued and motivated.Change ManagementI guide IT leaders through organisational changes with strategies that minimise disruption, promote adaptability, and maintain productivity.Personalised CoachingI offer one-on-one coaching sessions tailored to the unique challenges faced by IT leaders, focusing on personal growth, conflict resolution, and leadership excellence.Team CollaborationI encourage a culture of collaboration and innovation, leveraging diversity and fostering an environment where every team member thrives.Feedback and EvaluationI provide regular feedback and performance evaluations to IT leaders, facilitating continuous improvement and professional development.Industry TrendsI stay abreast of the latest trends in IT and leadership methodologies to ensure my training programs are relevant, up-to-date, and impactful.

EDUCATION

2012 — 2012

Purple Griffin

Service Design, ITIL v3

N/A

North Hertfordshire College

TQUK Level 2 Certificate in Counselling Skills (RQF), Counselling

2014 — 2016

University of South Wales

Master's Degree, Leadership and management

N/A

University of South Wales

Master's degree, Leadership and Management

1990 — 1992

Sandwell College of FE

HND, Materials Technology

N/A

OPLEX CAREERS

Level 3 Award, Counselling & Psychotherapy

2011 — 2011

Prometric

Service Operations, ITILv3

N/A

OPLEX CAREERS

Level 3 award, Counselling & psychotherapy

2016 — 2016

Sysop Ltd

Service Strategy, ITILv3 Intermediate certification

SKILLS

Personal DevelopmentService DeliveryMicrosoft ExchangePrince2Business TransformationRelationship-Builder with Unsurpassed Interpersonal SkillsCustomer ServiceInfrastructureIncident ManagementTransition ManagementInformation TechnologyProcess ImprovementItil V3 Foundations CertifiedProject DeliveryNetworkingIT OperationsSystem AdministrationCustomer RelationsOutsourcingResource ManagementSlaIT Service ManagementChange ManagementService ImprovementTeam ManagementIT StrategyData CenterPeople ManagementProblem ManagementIntegrityManaged ServicesLine ManagementService ManagementService DeskWanSystem DeploymentSecurityCrmItilManagement

ABOUT MARC ROWLEY

If your business is losing good people, missing revenue targets, or watching team performance quietly decline, and you’re not sure why, that’s exactly the problem I solve.I’m Marc Rowley, CEO of H.I.T Leadership. I work with business owners and senior leaders in IT and professional services to identify the hidden people and culture issues that are costing them money, and to build the leadership capability to fix them for good.Most performance problems aren’t process problems. They’re people problems. Disengaged managers, unclear accountability, poor communication, and cultures that burn people out rather than bring the best out of them. These issues don’t show up on a spreadsheet, but they show up in your attrition rate, your NPS, and your bottom line.Using my proprietary 6Ps of Productivity Framework™ —Positivity, People, Products, Partners, Processes, PerseveranceI help organisations: Diagnose the root cause of underperformance and disengagement Build emotionally resilient, solution-focused leadership teams Implement practical, measurable changes that stickMy background spans 30+ years in senior operational and service delivery roles at BT, where I led teams of 100+, managed programmes across schools, and contributed to a £27M contract win. I now bring that real-world operational experience into the leadership development work I do with my clients.I also lecture in Management at BPP, and I hold qualifications in counselling, neuroscience coaching, and positive psychology, which means I approach leadership development from both a strategic and a human perspective.If your business is facing challenges you can’t quite put your finger on, let’s talk. | Book a discovery call via the link above

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Marc Rowley — Chief Executive Officer at Hit Leadership in Leicester, GB | Unifers