Marc Bernard
IT Service Desk Manager | Systems Administrator | Technical Support Manager | Quality Assurance |
- Role
- Auto Liability Claims Specialist at Progressive Insurance
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Finance & AccountingView LinkedIn profile
About Marc Bernard
Dedicated and accomplished professional with a proven track record in customer service…
Experience
Auto Liability Claims Specialist
Oct 2019 — Present · Charlotte, NC, US
Education
Hofstra University
Business Administration and Management, General
SUNY Farmingdale
Business Administration and Management, General
Nassau Community College
Associates Degree
Skills
- Quality Assurance
- Technical Support
- Mentoring
- Customer Experience
- Contact Centers
- Remedy Ticketing System
- Internet
- Gotoassist
- Recruiting
- Cross-Functional Team Leadership
- Coaching
- Telecommunications
- Team Building
- Management
- Networking
- Team Leadership
- Customer Retention
- Supervision
- Education
- Customer Service
- Teamwork
- Team Management
- Instructor-Led Training
- Voip
- Customer Satisfaction
- Training
- Vendor Management
- Goal Oriented
- Motivation
- Voice Over Ip (Voip)
- Troubleshooting
- Call Centers
- Rightnow
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.