Lonnie Butler
Sr Manager - Business Applications @Tommy Bahama
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WORK HISTORY
Sr Manager - Business Applications @Tommy Bahama
Manage day to day IT Operations across all functional areas of the business • Manage all operations support needs for business applications • Manage multiple projects and project teams • Act as management liaison between business units, PMO and IT organizations • Manage and prioritize system issues and bug resolutions • Develop and implement “Tommy Bahama” best-practice system support methodologies • Develop and implement ticket management and KPI’s • Partners with cross-functional business groups to assess application requirements • Work closely with technology infrastructure teams to monitor application performance • Ensure functionality and technical support documentation exists for all applications • Manage support to PMO and IT organization in variety of tasks including testing, training, functional and business requirements etc. • Provide systems training to business units as needed
EDUCATION
Yelm High School
Diploma
SKILLS
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