John Duckworth
End User Computing Engineer @Capita
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WORK HISTORY
End User Computing Engineer @Capita
Preston, GB
Investigating bugs, errors and new feature requests.• Preparing system flow diagrams.• Involved in the support and development of key applications.• Using cutting-edge technology to deliver innovative IT solutions.• Logging help desk calls.• Providing technical leadership, coaching and mentoring to less-experienced individuals.• Enhancing the usability and effectiveness of any IT systems.• Delivering multi-site operational support.• Establishing clear goals and targets for an IT project.• Assisting users with troubleshooting technical issues.• Escalating unresolvable problems.
SKILLS
ABOUT JOHN DUCKWORTH
Various and very wide spread. I started with Butchery. Then Hotel Management and…
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