James Lee Millsap
Executive IT Support Specialist | Microsoft 365 & Intune Expert | Endpoint & Asset Management | ServiceNow | NIST & SOC 2 Compliance | U.S. Marine Veteran
- Role
- Exexutive Support at Tata Consultancy Services
- Location
- Aurora, IL, US
- LinkedIn followers
- 500 followers
About James Lee Millsap
Driven IT Support Specialist and U.S. Marine Corps veteran with 7+ years of experience…
Experience
Exexutive Support
Mar 2025 — Present · Bolingbrook, IL, US
Providing executive and VIP IT support for senior leadership, ensuring seamless operation of business-critical technology across multi-site environments.Deliver dedicated desktop, mobile, and conference technology support to executives with a 95% resolution rate.Manage Microsoft 365, Intune, and ServiceNow environments to maintain security, productivity, and compliance.Coordinate asset lifecycle and endpoint management to optimize performance and minimize downtime.Serve as a single point of contact for executive technology needs, improving satisfaction and efficiency.Uphold NIST and SOC 2 standards for data integrity and operational compliance.
Education
DePaul University
Master of Business Administration - MBA, Management of Information Systems
DePaul University Jarvis College of Computing and Digital Media
Master of Science - MS, Cybersecurity Focus in Networking and Infrastructure
DeVry University
Bachelor of Science - BS, Computer and Information Systems Security/Information Assurance
2015 — 2018
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