Mrinmoy Mukherjee
Technology Associate @ SHI|Locuz | Ex-Genpact | AWS Certified | CCNA | Windows Server Administrator | Office 365 | Intune | IT Operations | ITIL V4 | Change Management | Incident Management
- Role
- Technology Associate at SHI Solutions India Pvt. Ltd.
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Mrinmoy Mukherjee
Experienced IT Professional | Infrastructure Specialist | AWS Certified Cloud…
Experience
Technology Associate
May 2025 — Present · Mumbai, IN
Administering Active Directory, including object creation (Users, Groups, OUs), group membership management, password resets, and account unlocks.• Managing user and group permissions, and performing inter-OU user movements to align with organizational policies.• Proficient in Windows Patch Management using ManageEngine, handling deployment schedules, compliance monitoring, and generating detailed location-based reports for non-compliant or pending-restart systems.• Configured and maintained Azure AD Connect for hybrid identity synchronization between on-premise and cloud environments.• Implementing Azure AD Conditional Access Policies, MFA (Multi-Factor Authentication), and SSPR (Self-Service Password Reset) for secure identity and access management.• Providing support for Outlook configuration, PST/data backups, and offline mail setup.• Utilizing ticketing tools like ManageEngine to resolve incidents efficiently and track service delivery.• Installing and configuring Print Server roles, managing network printers, and automating driver deployment across endpoints.
Education
University of Burdwan
Master of Arts - MA
2011 — 2013
Jetking
Diploma/Certificate
2018 — 2020
University of Burdwan
Bachelor of Arts - BA
2009 — 2011
Harasankar Bhattacharya Institute of Technology & Mining
Traning
2016 — 2016
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