Mrinmay Kumar Majhi

Role: Senior Customer Success Manager at Right-Hand Cybersecurity
Location: South Delhi, DL, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Mrinmay Kumar Majhi

Experienced Senior Customer Success Manager with 10+ years in SaaS, driving 90%+ customer retention and 95% upsell across APAC and global accounts. Skilled in onboarding, stakeholder engagement, QBRs/EBRs, and renewal strategy. Proven track record at Aryaka, Whatfix, and Adobe in building scalable customer success programs that align business goals with measurable outcomes. Passionate about enabling growth, reducing churn, and delivering value through strategic partnership and cross-functional collaboration.

Experience

Senior Customer Success Manager
Right-Hand Cybersecurity
Dec 2025 — Present

Education

Sikkim Manipal University
Bachelor of Science (BS), Information Technology
2010 — 2013
NTTF
Diploma, Computer Engineering
2006 — 2009

Contact information

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Work email
•••••@right-hand.ai
Personal email
•••••@•••••.com
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Current company

Right-Hand Cybersecurity

Computer and Network Security · 44 employees · Founded 2019 · Lewes, Delaware, United States

Right-Hand Cybersecurity helps enterprises upgrade their Security Awareness with Agentic AI. Our Human Risk Management platform uses a fleet of AI agents to automate phishing simulations, deepfake voice training, and content-driven education — all personalized by role, risk, and behavior. No more generic modules or manual content creation to check boxes. Our Phishing Agent creates tailored phishing campaigns using your vendor supply chain and OSINT. Our Vishing Agent runs lifelike voice simulations that test and coach against deepfake scams. Our Training Agent turns your own policies and documents into dynamic video modules — in minutes. Right-Hand integrates with your SIEM, SOAR, EDR, DLP, Email Security tools, and more. That means real-time behavior detection, just-in-time coaching, and reduced SOC noise — all in one place. And of course we can still support your phishing simulation, reporting, and compliance training requirements. Right-Hand is built for security teams who don’t have time to babysit. Explore more at right-hand.ai

right-hand.ai

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About Mrinmay Kumar Majhi

Experience

Senior Customer Success Manager

Education

Sikkim Manipal University

NTTF

Find verified contacts for anyone on LinkedIn