Mrinal Raghava

About Mrinal Raghava

A seasoned Business Analyst with over 12 years of diverse experience across global…

Experience

1. Staff Consultant Business Analyst

   Nagarro

   Jun 2021 — Present · Pune, IN

   Partnering with cross-functional teams across multiple regions• Support business unit’s discovery of Remote Case Support technology, execution of successful pilots/technology evaluations, and the commercialization of solutions• Serve as business process owner for Remote Case Support (hub) enabling collaboration and innovation for divisions/regions (spokes) across all business units• Engage with a community of practice across business units and develop strong relationships• Author playbooks and best practices supporting the successful implementation of Remote Case technology• Develop subject matter expertise across adopted and emerging technologies• Prioritization of business needs.• Implementation of new processes, solutions, and resources to drive business unit efficiencies.

Education

• Sikkim Manipal Institute of Technology - SMU

  Bachelor of Science (B.Sc.), Information Technology

  2007 — 2010

• Indian Institute of Planning and Management

  Master of Business Administration (MBA), Information Technology

  2010 — 2012

Skills

• Globalization
• Business Analysis
• Strategy
• Team Management
• Sql
• Terminology
• Microsoft Office
• Project Management
• Network Administration
• Market Research
• Marketing Communications
• Html
• Business Development
• Lead Generation
• Database Administration
• Vendor Management
• Client Co-Ordination
• Crm
• Localization
• Pre-Sales
• Networking
• Management
• Requirements Analysis