Mrinal Mondal
Client Service & Customer Success Leader | Enterprise Account Management | Passionate about transforming customer experiences & driving engagement. 🌈CSPO® | CSM®🚀
- Role
- Manager, Customer Success at OpsHub, Inc.
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Mrinal Mondal
Customer Success Leader with 12+ years of experience driving growth and retention across…
Experience
Manager, Customer Success
Jun 2022 — Present · Kolkata, IN
Education
DY Patil University
Master of Business Administration - MBA, Operation Management
Taki House G.S.M. School
XIIthStandard; Intermediate
2004
Jadavpur University
B.E, Information Technology
2007 — 2010
DY Patil Institute of Distance Learning
Master of Business Administration - MBA
Taki House G.S.M. School
Xth Standard; SSC
2001
A.P.C.Ray Polytechnic
Diploma Diploma, Computer Science and Technology
2004 — 2007
Skills
- Customer Service
- C
- C++
- Php
- Mysql
- Ibm Tivoli
- Datastage
- Putty
- Winscp
- Jira
- Business Process Mapping
- Java
- Pl/Sql
- Sql
- Javascript
- Manual Testing
- Testing
- Oracle
- Databases
- Db2
- Unix
- Salesforce.com Administration
- Customer Relationship Management (Crm)
- Apex Data Loader
- Apex
- Soql
- Visualforce
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