Mrinal Krishna
Ie @NatWest Group
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WORK HISTORY
Ie @NatWest Group
Edinburgh, GB
EDUCATION
Bengal Institute of Technology and Management 163
Engineer’s Degree, Electrical Engineering
Loyola High School, Patna
Matriculation, English, Hindi, Science, Social Science, Introductory IT, Mathematics
Loyola High School, Patna
High School, Physics, Chemistry, Mathematics, Information Practices, English
University of Edinburgh Business School
Master of Business Administration - MBA, Business Administration and Management, General
SKILLS
ABOUT MRINAL KRISHNA
I am a technology leader turned strategic problem-solver with 8.5 years of experience in enterprise system delivery, mainframe modernisation, and client operations for global financial and insurance clients. Currently pursuing my MBA at the University of Edinburgh Business School, I have expanded my focus from system execution to business strategy, transformation, and cross-functional leadership.At Tata Consultancy Services, DXC Technology, and Cognizant, I have led teams, modernised legacy platforms, implemented automation, and resolved mission-critical incidents. My technical expertise spans COBOL, JCL, CA7, Micro Focus, AWS, UiPath, and large-scale system upgrades. Recognised as a Customer Champion, I have built strong client relationships and delivered consistent results under pressure.During my MBA, I have• Designed a GenAI strategy for NatWest to support 11 million digital customers• Improved NHS ambulance response through operations analysis and stakeholder mapping• Advising SME on team structure and delivery alignment through a live capstone project (in progress)• Developed and pitched Dhanvantari, a digital emergency health records startup concept• Analysed global strategies across Disneyland, TCS, and aviation industries• Facilitated team leadership simulations and worked with peers from 19 nationalitiesThis journey has strengthened my ability to connect technology, people, and purpose. I enjoy working on problems that require a blend of structured thinking, empathy, and delivery focus. My next challenge is to apply this combined experience in product strategy, consulting, or digital transformation roles that create meaningful impact.
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