Mrinalini Sugian
Senior consultant at Capgemini
- Role
- Senior Business Analyst at Capgemini
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Mrinalini Sugian
Business Analyst- • Designing Roadmap: Prepare product roadmap based on business needs & customer feedback. • Translate the roadmap into product/features and create them. • Work closely with the engineering team to build and roll out the product/features. • Measure the metrics post-roll-out and constantly look for ways to improve it • Understanding customer’s needs; A very customer-focused approach to solving the problem • Hands-on: Should test the products constantly and identify ways to improve the product • Data-Obsessed: Should be able to derive insights from data & use it to improve the product experience. • Helps to define methodologies for prioritization of work based on expected Client’s deadlines. • Looking after the websites of the companies & Coordinating with the teams for any new update on the website. • Organizing programs and activities in accordance with the mission and goals of the organization. • Developing an evaluation method to assess program strengths and identify areas for improvement. • Ensuring goals are met in areas including customer satisfaction, safety, quality and team member performance.
Experience
Senior Business Analyst
Jun 2022 — Present · Gurugram, IN
Followed the Agile Methodlogy. • Document and translate the product needs into epics, features, and user stories. • Coordinate regularly with the teams to groom, estimate, and develop sprint plans and release dates. • Effectively prioritize the bug/enhancement backlog, manage conflicting priorities. • Review the test cases to check 100% coverage of customer requirements. • Manage product-related support, feedback, and new feature requests from the business. • Provide weekely updates on the status of roadmap and backlog to Stakeholders • Conduct training and demonstartions to internal support teams and customers for the features. • Testing of an interface as per the business requirement. • Hands on Azure Devops and Confluence.
Education
Himachal Pradesh University
Bachelor of Technology (B.Tech.)
2008 — 2012
Himachal Pradesh University
B.tech
2008 — 2012
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