Mrinal Chandra

CS Lead, Wayground | Wayground | AI enabled Customer Success

Role
Customer Success Lead at Wayground (formerly Quizizz)
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Mrinal Chandra

I am presently serving as a Lead (CSM) at Quizizz.My past stints include Account Management/Customer Success (Business Insurance), as well as Product Management (Payments, Banking - US Markets) and IT Consulting (Enterprise Knowledge Management systems).I hold an engineering degree in Computer Science as well as an MBA in Marketing/IT Operations.I love to read. Often, I push myself to write too.I am the youngest of three siblings and fluent in both English and Hindi, with conversational proficiency in Bangla. Aiming to learn Kannada and Spanish.Based out of Bengaluru. Cheers!

Experience

  1. Customer Success Lead

    Wayground (formerly Quizizz)

    Jan 2026 — Present · Bengaluru, IN

    At Wayground (formerly Quizizz), I am a CS lead for the schools and districts team across TX, NJ, VA, AL etc. owning the customer journey from onboarding through renewals and expansion. I work closely with school and district stakeholders to drive adoption, engagement, and sustained value from the platform.

Education

  • DAV Public School N.T.P.C Deeptinagar Kahalgaon

    Intermediate +2, Science

    2012 — 2014

  • University Business School, Panjab University

    Master of Business Administration - MBA, Marketing & IT Operations

    2019 — 2021

  • Netaji Subhash Engineering College

    Bachelor of Technology - B Tech 7.52 CGPA, Computer Science

    2014 — 2018

Skills

  • Customer Service
  • Powerpoint
  • Microsoft Excel
  • Research
  • C
  • Microsoft Office
  • Java
  • Leadership
  • Management
  • Html

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Mrinal Chandra — Customer Success Lead at Wayground (formerly Quizizz) in Bengaluru, KA, IN | Unifers