Mrinal Handa
Exports sales division @Cargill India
- Role
- Export Sales Coordinator at Cargill
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Mrinal Handa
Sales Operations & Export Specialist with 9+ years of experience, including 7+ years…
Experience
Export Sales Coordinator
Jan 2022 — Present · Gurugram, IN
Handled the export logistics for 500+ orders annually and give PFIs and sales contract against PO.Managed customer relations with international clients, addressing inquiries, concerns, and providing shipping updates.2. Collaborated with the sales team to identify shipping solutions, resulting in increased customer satisfaction and assist in resolving any issues or challenges that arise with customer andESCALATE customers’ complaint to concerned dept. and ensure solution in a reasonable time to get repeat business.3. Streamlined order fulfillment processes, leading to a 20% increase in on-time shipment delivery.4. Payment follow-up with customer & sales representatives by giving time to time reminders to manage monthly AR exposure.5. Maintaining MIS on weekly, biweekly, and monthly basis task wise.6. Facilitate effective communication among the Production, Marketing, Quality and logistics teams, ensuring everyone is aligned with our export strategy and objectives.7. CUSTOM DATA – Analyze market trends, monitor competition, and conduct regular sales forecast to support business decision-making.8. COMMISSION remittance process – arrange required docs from different dept to process it and track it till the payment.9. ASSEST LIGHT MODEL – my role is central in the company’s Asset Light business model. Ensuring by leveraging relationships with vendors and partners which includes Vendor visits, managing agreements & responsible for signing from both the parties.
Education
Indira Gandhi National Open University
Mcom, International Business/Trade/Commerce
2016 — 2018
Delhi University
Bachelor of Commerce Honours (B.Com hnrs), Business/Commerce, General
2011 — 2014
Bharati Vidyapeeth
Master of Business Administration - MBA, Marketing Management & International Business Management
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