Mrinal Akrit Ray

About Mrinal Akrit Ray

Dynamic Professional: With an unyielding drive, I consistently deliver exceptional results, buoyed by independence and dedication. As a natural extrovert, I proactively embrace challenges beyond my comfort zone. Over two years, I\'ve garnered invaluable experience across diverse industries and processes. Progressive Career Path: My journey commenced at State Bank of India, refining skills in operations. Transitioning to Teleperformance, I contributed to the Flipkart process. Later, as a Remote Account Manager at Udaan, I adeptly managed B2B clients, showcasing finesse. Strategic Leadership at Botmatrix: Presently, I hold a pivotal role as a Customer Success and Recruitment Manager at Botmatrix, an innovative Bangalore-based company. Botmatrix spearheads sector-specific career portals, propelling revenue through multifaceted strategies. Holistic Revenue Generation: As an integral part of the sales and business development team, I orchestrate growth strategies that amplify our company\'s trajectory. My responsibilities span the gamut, from strategic lead generation to seamless conversion, significantly impacting revenue goals. Client Success through Recruitment: Beyond sales, I play a pivotal role in client success through recruitment initiatives. Collaborating closely with clients, I leverage my expertise to identify exceptional candidates, forging valuable connections that drive mutual success. Continuous Learning and Networking: My fervor for problem-solving is underscored by the application of modern techniques to surmount obstacles. A staunch advocate of constant growth, I\'m driven by an insatiable thirst for knowledge, I relish connecting with new individuals and cultivating fresh perspectives.

Experience

1. Client Success Manager

   Botmatrix

   Aug 2023 — Present · Bengaluru, IN

   Client Success Manager Position: Customer Success and Recruitment Manager Company: Botmatrix, Bangalore At Botmatrix, a pioneering company headquartered in Bangalore, I hold a dynamic role as a Customer Success and Recruitment Manager. Botmatrix specializes in owning and operating sector-specific career portals, driving revenue through a multifaceted approach. As an integral member of the sales and business development team, I am entrusted with shaping and executing growth strategies that propel our company to new heights. My responsibilities span the entire spectrum of sales, from strategic lead generation to seamless conversion, contributing significantly to the company\'s revenue generation goals. I also play a pivotal role in ensuring the success of our clients by actively engaging in the recruitment process. Collaborating closely with our clients, I leverage my expertise to identify exceptional candidates, fostering valuable connections that drive mutual success. Key Contributions- Orchestrating robust growth strategies that consistently exceed targets, contributing to revenue expansion- Spearheading lead generation initiatives that have resulted in substantial business opportunities and partnerships- Nurturing a high-conversion sales approach that has positively impacted the company\'s bottom line- Playing a critical role in recruitment efforts, matching top-tier talent with the unique needs of our clients- Cultivating strong client relationships through personalized engagement and dedicated support. At Botmatrix, I thrive in an environment that values innovation, client-centric solutions, and continuous development. My multifaceted role enables me to make a tangible impact, driving both the company\'s growth and the success of our valued clients.

Education

• KIIT International School

  CBSE, A

• Utkal University

  BALLB(Hons), Law, A

  2016 — 2021