Mrigendra Singh Bhadauria

About Mrigendra Singh Bhadauria

I\'m a strategic and growth-focused sales leader with over 16 years of experience driving revenue and scaling operations across EdTech, Real Estate, SaaS, and tech-enabled businesses spanning both India and the Middle East. My journey began as a mechanical engineer, and over the years, I’ve grown into leadership roles where I’ve combined technical depth with strong commercial instincts.The first phase of my career was in the Middle East, where I spent 7 years managing engineering projects and working closely with design engineers, project directors, senior consultants, clients, and vendors. These early experiences built my foundation in stakeholder management and shaped my ability to collaborate across diverse teams and cultures.After transitioning to India, I moved into sales and eventually into operational leadership. Today, as Associate Director, I lead a team of 130+ professionals including senior managers, mid-level leaders, and over 120 associates focused on delivering high-impact growth through customer-centric execution.My strengths lie in building and scaling sales teams, launching new business units, improving CRM adoption, and creating performance frameworks that stick. I’ve reduced attrition, tightened lead response times, improved SLA compliance, and helped teams exceed aggressive revenue goals by designing practical, data-backed sales playbooks.What drives me is people-first leadership empowering teams, aligning stakeholders, and building structures that support scale without compromising quality. I’m now exploring senior leadership opportunities open to roles in India or the Middle East where I can continue to lead high-performing teams and build sustainable, outcome-driven growth engines.

Experience

1. Associate Director of Sales

   Brick & Bolt

   Sep 2024 — Present · Bengaluru, IN

   As the Head of Inside Sales, I lead a high-velocity, digitally driven sales team of 120+ reps, 14 managers and 3 senior managers with a clear focus on converting digital leads into high-quality meetings and revenue growth. My role spans strategic leadership, sales operations, and performance management ensuring we scale efficiently while delivering consistent results.Key Highlights:1. Scaled the team from 50 to 120+ in just 3 months to support aggressive growth. Set clear KPIs, implemented structured coaching, and aligned teams with business goals2. Standardized lead management and sales processes, boosting operational efficiency by 20%. Ensured daily SLA adherence, target achievement, and high productivity at scale3. Introduced real-time dashboards and persona-based pitch coaching, improving AHT and driving an 18% lift in lead-to-meeting conversions.4. Rolled out employee engagement and growth initiatives, reducing attrition to under 7% and strengthening team morale and stability.5. Achieved sub-5-minute response times and 95% SLA compliance. Revamped lead distribution, increasing booked meetings by 15%.6. Aligned closely with marketing to cut cost per qualified meeting significantly. Upgraded telephony systems and automated dialers, improving outreach and rep productivity.

Education

• Rajiv Gandhi Prodyogiki Vishwavidyalaya

  Bachelor of Engineering (B.E.), Mechanical Engineering

  2003 — 2007

Skills

• Procurement
• Commissioning
• Pumps
• Materials Management
• Project Planning
• Social Interaction
• Autocad
• Project Estimation
• Building Services
• Construction Management
• Project Engineering
• Epc
• Contract Management
• Medical Gas
• Mechanical Engineering
• Teamwork
• Team Management
• Engineering
• Air Conditioning
• Hvac
• Management
• Project Management
• Photography
• Mep
• Ventilation
• Organized Self-Starter
• Communication