Mridul Latka
Head Digital, Data and Ai (Aftersales) @Mercedes-Benz AG
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WORK HISTORY
Head Digital, Data and Ai (Aftersales) @Mercedes-Benz AG
Stuttgart, DE
EDUCATION
Punjab Technical University
B.E., Mechanical Engineering
Indian Institute of Management Mumbai
PGDIM, Supply Chain / Information Systems
Delhi Public School - R. K. Puram
Senior Secondary School
St Joseph's Bathinda
Secondary School
SKILLS
ABOUT MRIDUL LATKA
Data and AI I Technology Leadership | Strategy | Change Management | Cloud Strategy | Innovation and the Art of PossibleAs a globally experienced Chief Digital, Data & AI Officer, I bring over two decades of strategic leadership driving digital innovation and transformation across the automotive, manufacturing, retail, and semiconductor sectors. I\'ve successfully led multicultural teams in Germany, Japan, Singapore, China, and India — delivering mission-critical initiatives across cloud transformation, enterprise architecture, AI/ML, and customer experience.Currently spearheading the global digital transformation for Mercedes-Benz Aftersales, I lead expert teams based out of multiple onshore, nearshore and offshore locations with multi million dollar budget. From establishing multi-cloud data hubs to redefining customer journeys through predictive diagnostics and AI, my work has directly contributed to over €200M+ EBIT growth.I thrive at the intersection of business strategy and cutting-edge technology — whether it\'s launching the first online sales model in Japan, driving direct sales in APAC, or scaling shared service centers in nearshore and offshore locations. My goal is simple: harness data and digital to solve complex problems and deliver tangible business value.Let’s connect if you\'re passionate about digital disruption, AI-driven business growth, or global tech leadership. For new opportunities, I can be reached through this profile.
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