Mridula Singh

Team Manager-customer Support @Tim Hortons

Waterloo, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2022 — Present

Team Manager-customer Support @Tim Hortons

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ON, CA

Developed and maintained strong relationships with customers, ensuring high levels of satisfaction and repeat business.•Collecting customer feedback to identify areas for improvement and implemented solutions that enhanced service delivery.•Collaborated with cross-functional teams to address customer concerns and improve overall service quality.•Trained new team members on customer service best practices, contributing to a cohesive and efficient team environment.

EDUCATION

2023

Dr ngp institution of technology

Be cse cyber security , Cyber security

SKILLS

Content StrategySocial Media MarketingCustomer ServiceWapVasGoogle AnalyticsSEOCustomer RelationsContent DevelopmentDigital MediaCrmSmsProduct ManagementDigital MarketingMobile MarketingTeam ManagementMobile ApplicationsGoogle AdwordsTelecommunicationsMobile CommerceContent ManagementMobile InternetMobile Devices

ABOUT MRIDULA SINGH

Dynamic and results-driven professional with a background in consulting and account…

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Mridula Singh — Team Manager-customer Support at Tim Hortons in Waterloo, ON, CA | Unifers