Mridul Hira
Process Associate - Learning & Development @Mahindra Logistics
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WORK HISTORY
Process Associate - Learning & Development @Mahindra Logistics
Bijoynagar, IN
EDUCATION
Puthimari College
Bachelor of Arts - BA
ABOUT MRIDUL HIRA
I’m a dedicated professional with hands-on experience in Learning & Development, logistics operations, and documentation management. Currently, I work as a Process Associate – Amazon, SC, Guwahati at Mahindra Logistics, where I focus on backend operations, process optimization, and supporting teams in a fast-paced e-commerce environment.My background combines L&D initiatives, CRM tools, and logistics coordination, which allows me to bridge operational gaps and streamline workflows. I have a strong track record in managing documentation, tracking performance metrics, and driving continuous improvement across logistics processes.Earlier in my career, I worked with Informav LLP and Knowledge Splice Services, where I built expertise in lead generation, U.S. mortgage documentation, and data compliance.I’m passionate about learning, training, and building structured processes that strengthen operational efficiency and people development.Key Skills: Learning & Development Amazon 3PL Logistics Documentation Management CRM & Data Accuracy Operational Support Process Improvement Team Collaboration
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