Mridul Goswami

About Mridul Goswami

As Deputy General Manager, Jio Education, I lead strategic growth and product innovation with a focus on AI-driven learning:Represented Jio Education at the Global AI Summit (2026): Showcased cutting-edge Generative AI research and its practical efficacy within the Indian education ecosystem to global stakeholders.Product Owner – AI Classroom Course (JioPC): Spearheaded the end-to-end product strategy and launch of AI-centric learning modules designed specifically for the \"Bharat\" market, leveraging the JioPC and Cloud PC ecosystem.Next-Gen Ecosystem Development: Architected the integration of educational applications via the Set-Top Box (STB) and Cloud PC routes, bridging the digital divide for millions of learners through affordable hardware-software synergy.GenAI Research & Implementation: Leading ongoing research into Generative AI to enhance personalized learning outcomes and operational efficiency within Jio’s educational product suite.Strategic Leadership & Product GovernanceAs Assistant General Manager reporting to the CEO, I directed the end-to-end strategy for EdTech offerings across digital and broadcast media. I led a cross-functional team of 25+ across product, tech, sales, and academics to align content with NEP2020 standards and drive operational excellence.Key Impact & Scale:Content & Query Scale: Oversaw the production of educational videos and managed a platform resolving academic queries.Product Launches: Successfully launched TopTutor on Jio STB and developed a proprietary content-tracking dashboard to enhance visibility and retention.Tech Optimization: Streamlined a homegrown CMS and LMS to improve resource efficiency and bridge operational gaps.Market Engagement: Initiated nationwide workshops and sales training; led financial literacy programs for students, parents, and educators.Process Engineering: Established scalable product strategies and feedback loops that directly improved features and addressed user pain points.My journey is driven by outcome-centric product strategy and a commitment to the NEP 2020 and NCF frameworks. By integrating Generative AI with academic rigor, I focus on building scalable, technology-first ecosystems that meet the dynamic needs of 21st-century learners. Through deep market insight, I aim to empower students and educators across Bharat, ensuring that cutting-edge innovation drives meaningful educational outcomes.

Experience

1. Deputy General Manager - Jio Education

   Jio

   Apr 2025 — Present · Navi Mumbai, IN

   As Deputy General Manager, Jio Education, I lead strategic growth and product innovation at the intersection of Generative AI and scalable learning. My recent work includes representing Jio at the Global AI Summit 2026 and serving as the Product Owner for JioPC’s AI Classroom initiative—driving the mission to bring high-impact AI courses to \"Bharat\" through innovative Cloud PC and STB delivery models.Previously, as Assistant General Manager at Network18, I reported directly to the CEO to oversee EdTech strategy and content scale-up. I led a cross-functional team of 25+ to produce educational videos and launch TopTutor on Jio STB, ensuring all products aligned with NEP 2020 standards.Core Expertise:AI & Innovation: Researching LLMs and GenAI efficacy in the education ecosystem.Product Leadership: End-to-end lifecycle management using Agile and Waterfall methodologies.Tech Infrastructure: Specialist in Cloud PC integration and digital education delivery.User Experience: Building outcome-centric, intuitive products for students and educators.

Education

• Punjab Technical University

  M. Sc, IT

  2009 — 2011

• MANIPUR PUBLIC SCHOOL

  AISSE and AISSCE, Science

  1991 — 2003

• Manipur University

  B. Sc Mathematics Honors , Mathematics

  2003 — 2006

Skills

• Psychotherapy
• Teaching
• Team Building
• Management
• Curriculum Development
• Learning Management
• Team Management
• Training
• Educational Leadership
• Content Development
• Organizational Development
• Educational Technology
• Business Development
• Instructional Design
• Adult Education
• Business Strategy
• Strategic Planning
• Leadership Development
• E-Learning
• Research
• Mentoring
• Customer Relationship Management (Crm)
• Teacher Training
• Staff Development
• Crm
• Employee Training
• Captivate
• Reviews
• Tutoring
• Leadership
• Education
• Blended Learning
• Market Research
• Soft Skills
• Curriculum Design