Mridhul Jain
Program Manager frozen supply chain - Zomato || Ex mCaffeine & HYPHEN || Ex Tata Motors || Area Sales Manager
- Role
- Program Manager at Zomato
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Mridhul Jain
A seasoned professional with 7+ years of experience across program management, sales and…
Experience
Program Manager
Apr 2024 — Present · Gurugram, IN
As a Program Manager specializing in cold chain logistics, I have led initiatives that have significantly enhanced operational efficiency and customer satisfaction. By integrating advanced technologies and data-driven strategies, I achieved the following impactful results-18% Reduction in Customer Complaints: Implemented quality control measures and process improvements that led to a substantial decrease in customer complaints-72% Decrease in Stock Damage: Introduced damage mitigation strategies and optimized handling processes, resulting in a significant reduction in stock damage-22% Improvement in Stock Availability: Enhanced warehouse efficiency and inventory management, leading to a notable increase in stock availability and a decrease in out-of-stock incidents.Key Innovations in Cold Chain Management-Preventive Maintenance for Frozen Chambers: Developed and implemented a preventive maintenance program for frozen chambers in warehouses, ensuring optimal performance and reducing downtime-IoT-Based Mid-mile Visibility: Established real-time visibility for midmile operations using IoT technologies, enabling proactive management and timely interventions-Remote Monitoring for Darkstore Cold Rooms: Deployed a remote monitoring system for darkstore cold rooms, allowing for continuous oversight and prompt response to any issues.
Education
Sared heart convent school,Sarabha Nagar ,ludhiana
COMMERCE
1998 — 2013
SRI AUROBINDO COLLEGE OF COMMERCE AND MANAGEMENT,LUDHIANA,PUNJAB.
Bachelor of Commerce (HONS)
2013 — 2016
International Management Institute - IMI
PGDM
2016 — 2018
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