Amine M.

Sr Technical Delivery Manager @Oracle

Montreal, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2020 — Present

Sr Technical Delivery Manager @Oracle

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Montreal, QC, CA

IT Transformation Projects, Programs and Services management for Government, banking, financial, insurance, healthcare, education, transportation industries involving a portfolio of hardware, infrastructure, applications across different deployment: On-Prem, SaaS, PaaS, IaaS and Hybrid – and through all IT lifecycle.Responsible for governance with top-down process approach and cross-BU, cross-functional technical delivery involving working with customers across all levels, including C-Suite executives and building high-quality, long-term relationship for consistency of coverage and delivery. Maximize the business value of all Oracle investments (Hardware, Software, Infrastructure, Database and applications) and achieving the desired business outcomes while minimizing risk.

EDUCATION

2000 — 2004

ESIA

Technology Engineer

2013 — 2014

SKEMA Business School

Master Degree - MS

SKILLS

Customer ServiceVolunteer ManagementAnalyste CommercialGestion Des VendeursGestion D'équipeKey Account ManagementCall CentersKnowledge ManagementTechnical WritingService-Level Agreements (Sla)Training DeliverySubject Matter ExpertsCustomer Relationship Management (Crm)Project ManagementService ClientStrategic PlanningUser ExperienceService DeliveryWeb DevelopmentTechnical SupportBusiness AnalysisQuality ControlBpoConsultantsPmpCloud ComputingSlaManagement Services ITSocial NetworkingOffice ManagementDisaster RecoveryVendor ManagementGestion De ProjetCrmItilPre-SalesTeam ManagementInfrastructureSocial MediaWindows Server

ABOUT AMINE M.

I am a problem solver, I do have a great learning ability and I love helping customers…

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Amine M. — Sr Technical Delivery Manager at Oracle in Montreal, QC, CA | Unifers