Michael R.
Manager, IT Service Delivery @The Jackson Laboratory
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WORK HISTORY
Manager, IT Service Delivery @The Jackson Laboratory
US
EDUCATION
AMA Computer University
BSCS, Computer Science
St. Agnes Academy
High School/Secondary Diplomas and Certificates
SKILLS
ABOUT MICHAEL R.
A results-oriented IT Operations leader with a bachelor’s degree in computer science and over 25 years of experience in enterprise IT, particularly in the Research and Hospital/Healthcare sectors. Skilled in cultivating long-term relationships with customers and colleagues, delivering efficient, reliable, and cost-effective IT solutions that enhance service delivery and operational excellence within the organization.Exhibited expertise in leading multicultural teams and fostering cross-functional collaboration with diverse groups to enhance operational efficiency and elevate service delivery. A committed student of leadership, with a profound passion for cultivating high-performing teams through mentorship, professional development, and strategic guidance, consistently empowers individuals to realize their full potential and deliver exceptional outcomes.
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