Marcus Zimmer
Senior Operational Excellence Manager @Bella&Bona
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WORK HISTORY
Senior Operational Excellence Manager @Bella&Bona
Senior Operational Excellence Manager responsible for quality assurance, HACCP systems, and operational processes across kitchens in Berlin and Munich. Built and structured the catering unit from the ground up - including menu development, product sourcing, recipe frameworks, SOP building, and client-side process implementation. Revised and reinforced the HACCP system end-to-end, establishing monitoring routines and corrective action protocols across all locations. Initiated the concept for a menu engineering tool supporting weekly menu planning across 800+ dish recipes, balancing food cost, ratings, seasonality, and customer preferences. Supported the development of a self-service catering platform enabling direct client booking. Coordinated equipment procurement, process improvements, and quality control across locations. Oversaw data maintenance across large recipe, ingredient, allergen, and nutrition datasets.
EDUCATION
IHK Berlin
Bachelor Professional of Business (CCI), Economics
ABOUT MARCUS ZIMMER
Senior Operations Leader | Food Service & Hospitality | Operational Excellence | Quality & Compliance
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