Chris Fraser
Senior Technical Account Manager @Octopus Deploy
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WORK HISTORY
Senior Technical Account Manager @Octopus Deploy
Scotland, GB
EDUCATION
John Wheatley College
HNC, Computer Software Development
Glasgow Caledonian University
Bachelor’s Degree, Computer Networking and Support
Central College of Commerce
HND, Networking and Technical Support
ABOUT CHRIS FRASER
With over 20 years of experience in the IT industry, I am a Solutions Architect at Octopus Deploy, a software company that helps teams deliver reliable and secure software at scale. I have a strong background in IoT/M2M connectivity, data storage and workflow, and medical IT solutions, with certifications in ITIL, PRINCE2, KCS, and EQ.As a Solutions Architect, I work with our customers to understand their needs, challenges, and goals, and provide them with tailored guidance and best practices on how to implement and optimize our products and services. I also perform technical account management, project management, and customer success planning, ensuring value and ROI for our customers. I am passionate about driving automation, delivering efficiencies, and providing an excellent user experience through continual improvement and change management. I enjoy collaborating with my team and other stakeholders, coaching and developing team members, and sharing knowledge and feedback. I am positive, confident, and tenacious, and always strive to deliver high-quality solutions that meet or exceed expectations.A person with an analytical mind and a hands-on attitude, driven by curiosity, inspired by innovation. Seeking harmony by bringing out the best in others.
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