Rashid M.

Director Sales Division @Victra - Verizon Authorized Retailer

Raleigh, NC, US

Brought in to stabilize a nationwide Walmart staffing program (~800 employees) during a period of significant risk, preventing lawsuits, restoring compliance, and ensuring organizational continuity.• Implemented governance protocols in collaboration with HR, legal, compliance, and IT departments while empowering regional leaders to adapt execution to market needs, creating a scalable yet flexible model.• Built employee engagement and accountability practices that drove performance 2:1 higher than the Eastern division, minimizing fraud and sustaining high morale through a chaotic transition.• Developed and implemented predictive analytics and staffing models that anticipated regional hiring needs, improving efficiency, time-to-fill metrics, and workforce readiness.• Spearheaded the creation of centralized dashboards to monitor recruitment KPIs, enabling real-time visibility and continuous improvement across nationwide operations.• Directed a team of engagement leads and analysts, fostering a high-performance culture centered on agility, accountability, and innovation.• Introduced consistent onboarding workflows and enhanced retention strategies by leveraging data insights and operational feedback from high-volume regions, reducing turnover risk.