Anthony Nelson
IT Support Specialist @Rational Business Solutions
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WORK HISTORY
IT Support Specialist @Rational Business Solutions
Markham, ON, CA
IT Support to 90+ outpatient addiction treatment centers, 26 pharmacies and 2 residential treatment facilities across Canada.Maintain and support cloud systems, servers, workstations, mobile devices, printers, POS and peripherals.Project Coordinator for all server, firewall and POS upgrades/replacements.
EDUCATION
Trios College
Diploma
SKILLS
ABOUT ANTHONY NELSON
Dedicated IT Support Helpdesk professional with 4+ years’ experience successfully managing teams in a corporate environment, and 13+ years providing product/technical support in diverse technical industries; digital, mobile, and networking. Skilled problem-solver able to communicate with users at all levels of technical proficiency. Troubleshoot, resolve and document user help requests for desktop, laptop, mobile, network and peripheral problems.
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