Drew Webster
Owner at Punk Rock Human Consulting specializing in customer service revitalization.
- Role
- Owner at Punk Rock Hospitality Consulting
- Location
- Greater Cleveland, United States
- LinkedIn followers
- 981 followers
About Drew Webster
Experienced hospitality professional with a diverse background in room operations, sales and food & beverage.
Experience
Owner
Punk Rock Hospitality Consulting
Jun 2025 — Present
Owner
Punk Rock Human Consulting
Jun 2025 — Present
Sales Specialist
Dec 2023 — Present
Room Service Waiter
The Ritz-Carlton Hotel Company, L.L.C.
Mar 2023 — Present
Health and well-being
Career Break
Dec 2022 — Mar 2023
Catering Sales Manager
Sep 2022 — Dec 2022
Night Manager
Feb 2022 — Aug 2022
General Manager
Apr 2021 — Dec 2021
Prepared Foods Team Member
Sep 2020 — Apr 2021
In Store Shopper
Mar 2020 — Jun 2020
Business Development Manager
Mar 2019 — Apr 2021
Brand Ambassador
LiveSore
Oct 2017 — Apr 2021
Guest Service Agent
Sep 2017 — Mar 2019
Sales Coordinator
Apr 2017 — Jul 2017
Guest Services Coordinator & Night Auditor
May 2016 — Apr 2017
Sponsorship Sale Intern
Ben Curtis Foundation
Sep 2015 — May 2016
Package Handler
Nov 2014 — Jan 2015
Suite Attendent
Cavailers Holding LLC
Oct 2014 — Feb 2017
Guest Service Agent
Jun 2014 — Jan 2016
Vendor
May 2014 — May 2016
Sales Associate
Oct 2013 — Dec 2013
Warehouse Porter
Sep 2013 — Dec 2013
Vice President
Youngstown State University - Interfaternity Council
Dec 2012 — Aug 2013
Secretary General
Lake Erie International Model United Nations
Nov 2012 — Apr 2014
Sales Agent
Webster Enterprises
Jul 2010 — Aug 2011
Education
Youngstown State University
Bachelor of Arts (BA) · Political Science and Government
2010 — 2013
Lakeland Community College
2008 — 2010
Muskingum University
2007 — 2008
Twinsburg High School
Skills
- F&B Operations
- Cogs
- Attention to Detail
- Financial Results
- Finance
- Forecasting
- Guest Service
- Analytical Skills
- Food and Beverage Operations
- Property Management Systems
- Wine
- Key Metrics
- Supportive Services
- Private Security
- Customer Relations
- Billing Process
- Service Standards
- Executive Management
- P&L Management
- Meat Science
- Meat Processing
- Payroll Administration
- Guest Service Management
- Operations Management
- Hotel Management
- Hospitality Management
- Problem Solving
- Guest Satisfaction
- Project Management
- Business Development
- Customer Service Management
- Business Planning
- Customer Service
- Leadership
- Social Media
- Public Speaking
- Fundraising
- Event Planning
- Microsoft Office
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